PreFiles.com News


Why we did not response?
March 22th, 2014

Dear all customers,

We have upgraded our system on March 09, 2014.
But we have a problem is your email was sent from contact form cannot delivered to our Inbox. Now we have fixed.

It's reason why we did not response. Please accept our apology.

Thank you for your understand.

Regards,
PreFiles.com Team



Premium membership price have been reduced
June 13th, 2013

Hi,

We pleased to inform you, our Premium membership price have been changed.

1. 90 days: $29.99 (was $33.99)
2. 180 days: $49.99 (was $55.99)
3. 365 days: $79.99 (was $88.99)

If you having any problem, please do not hesitate to contact us.

Regards,
Your PreFiles.com Team



New payment processor has been added (accept PAYPAL)
June 04th, 2013

Hi,
We pleased to inform you, we have added new payment gateway.

KAGI.com: support Paypal, Visa, Mastercard, American Express, Discover and more...

Hope you will upgrade to premium easier.

If you having any problem, please do not hesitate to contact us.

Regards,
PreFiles.com Team



Why you cannot make a payment
January 12th, 2013

Dear all value customers,

Since December 21, 2012 2Checkout.com no longer support us.
We're looking for new payment gateway accept major credit cards.

Please contact us for more informations.
Thank you for choosing us.

Best Regards,
PreFiles.com Team



Lost your Premium?
October 20th, 2012

Hi,

We have a tech issue today. Some Premium users can not login, and can not recovery password.
Please let us known at [email protected] with your userid/username. Your Premium will be extended 30 days, please accept our apologies.

Thank you,
PreFiles.com Team



+15 days Premium for everyone!
September 28th, 2012

Hi,

To welcome our new interface, all 30 days Premium orders will be added 15 days.
Now just £7.95, you can use our service for 45 days.

Upgrade your account to Premium right now before offer end on October 10, 2012.

Thank you!
PreFiles.com Team



New payment gateways have been added
September 26th, 2012

Hi,
We pleased to inform you, we have added two new payment gateways.

1. Avangate: support Visa, Mastercard/Eurocard, American Express, Discover/Novus, Diners Club, JCB, and Bank/Wire Transfer
2. 2Checkout: support Visa, Mastercard, and Paypal

Hope you will upgrade to premium easier.
If you having any problem, please do not hesitate to contact us at [email protected]

Regards,
PreFiles.com Team



No Premium after Payment successful?
August 25th, 2012

If you not receive your Login Information (new user), or still not upgraded to Premium (register user) after sent payment via OKPay.
Please contact us to resolve problem.

Send an email to [email protected] with these informations:
1. Your Name
2. Email used to make payment
2. Transaction ID

Thank you for choose our services.



Not receive Login Informations?
July 19th, 2012

If you have registered an account, but not yet receive your login informations.
Please also check your spambox.

You can forgot password at: http://prefiles.com/forgot.html
Any other problems, contact us at [email protected].

Thank you for using our services.



Down time
May 13th, 2012

We're really sorry for down time, today.
We have a network issue. Now anything is working fine.

Again, sorry for any inconvenience.
Thank you.



Prefiles.com is Launched
March 23th, 2012

Welcome to our File-Sharing service!